Terms & Conditions
Effective Date: 01/01/2026
Welcome to Wax & Wine Salon. By booking an appointment, using our services, visiting our website, or communicating with us, you agree to the following Terms & Conditions. Please read them carefully.
1. Services
Wax & Wine Salon provides personal care, waxing, skin, and related beauty services. All services are provided by trained professionals and are intended for cosmetic and personal wellness purposes only.
Results may vary depending on individual skin type, hair growth, hormonal factors, and aftercare compliance.
2. Appointments & Scheduling
Appointments may be booked online, by phone, or in person. By booking an appointment, you agree to provide accurate and current information.
Late arrivals may result in a shortened service or rescheduling, depending on availability.
3. Cancellations & No-Show Policy
We require advance notice for cancellations or rescheduling. Failure to provide notice or missing an appointment may result in a cancellation fee or loss of deposit, as outlined at the time of booking.
4. Client Responsibility & Health Disclosure
Clients are responsible for disclosing relevant medical conditions, medications, skin sensitivities, allergies, or hormonal conditions prior to receiving services.
Wax & Wine Salon is not responsible for adverse reactions resulting from undisclosed conditions or failure to follow aftercare instructions.
5. Payments
Payment is due at the time services are rendered unless otherwise stated. Prices are subject to change without prior notice.
6. SMS, Email & Communication Consent
By providing your phone number or email address, you consent to receive communications from Wax & Wine Salon, including:
Appointment confirmations and reminders
Customer service and follow-up messages
Service updates and important notifications
Promotional and marketing messages
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing messages is not a condition of purchase.
You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.
7. Privacy & Data Use
We respect your privacy. Personal information collected is used solely for appointment management, communication, customer service, and marketing communications you have consented to receive.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
For more information, please review our Privacy Policy.
8. Promotions & Offers
Promotional offers, discounts, or packages are subject to availability and may have specific terms, expiration dates, or limitations. Promotions may not be combined unless stated otherwise.
9. Liability Disclaimer
Wax & Wine Salon is not liable for adverse reactions, injuries, or outcomes resulting from services when proper procedures are followed and accurate information is provided by the client.
Clients acknowledge that waxing and skin services carry inherent risks including, but not limited to, redness, irritation, or sensitivity.
10. Intellectual Property
All website content, branding, logos, text, images, and materials are the property of Wax & Wine Salon and may not be copied, reproduced, or distributed without written permission.
11. Changes to Terms
Wax & Wine Salon reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting to the website.
12. Product Sales & Shipping Policy
Wax & Wine Salon may offer physical products for sale, including skincare, hair removal aftercare, and wellness-related items. By purchasing products from our website or in person, you agree to the following terms:
Product Use Disclaimer
All products sold by Wax & Wine Salon are intended for cosmetic and personal care use only. Results may vary depending on individual skin type, sensitivities, allergies, hormonal factors, and adherence to usage instructions.
Clients are responsible for reviewing product ingredients and usage directions prior to use. Wax & Wine Salon is not responsible for adverse reactions resulting from misuse, failure to follow instructions, or undisclosed sensitivities or medical conditions.
Products are not intended to diagnose, treat, cure, or prevent any medical condition.
Orders & Payment
All product orders are subject to availability and acceptance. Payment must be completed in full before orders are processed or shipped.
Wax & Wine Salon reserves the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, incorrect pricing, or inventory issues.
Shipping Policy
Products are shipped to the address provided at checkout. Please ensure all shipping information is accurate, as Wax & Wine Salon is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Shipping times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control. Once an order has been shipped, Wax & Wine Salon is not responsible for delays, lost, or stolen packages caused by the shipping carrier.
Tracking information will be provided when available.
Returns & Refunds
Due to the nature of personal care and skincare products, all product sales are final unless otherwise stated.
We do not accept returns or exchanges on opened or used products for hygiene and safety reasons.
If you receive a product that is damaged or incorrect, please contact us within 48 hours of delivery with your order number and photos of the issue so we can review and assist accordingly.
Approved replacements or refunds, if applicable, will be issued at our discretion.
Promotions & Discounts
Product promotions, discounts, or bundles are subject to availability and may have specific terms, limitations, or expiration dates. Promotions may not be combined unless explicitly stated.
Limitation of Liability
Wax & Wine Salon is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of products purchased.
By purchasing and using our products, you acknowledge and accept full responsibility for proper use and any outcomes related to product application.
Policy Updates
Wax & Wine Salon reserves the right to update or modify product, shipping, or return policies at any time. Changes will take effect upon posting to this page.
12. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
latavia@waxandwinesalon.com
(682) 231-2604
LOCATION
8330 Lyndon B Johnson Fwy, Suite B-375
Dallas, TX 75243, USA